Returns & Exchanges
At Wardah Books, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items. Please ensure all original tags remain attached and the garment is in its original condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the specific order to generate a Return Merchandise Authorization (RMA) number.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring the invoice and RMA number are clearly included inside the box.
- 3.Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or scheduled pickup point.
- 4.Receive Your Refund
Once our quality control team inspects the returned garments, your refund or exchange will be processed within 5 to 7 business days.